Achieving excellence through customer service (Record no. 2718)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00502nam a22001937a 4500 |
| 001 - ACCESSION NUMBER | |
| control field | 44848 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20150604164625.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 150604b xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780963626844 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | ddc |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.8'12 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Relator code | Tschohl, John |
| 245 ## - TITLE STATEMENT | |
| Title | Achieving excellence through customer service |
| Statement of responsibility, etc. | John, Tschohl |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 5th ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | Minneapolis, USA: |
| Name of publisher, distributor, etc. | Best Sellers Publishing |
| Date of publication, distribution, etc. | 2007 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | ix,362p. |
| Other physical details | ill. |
| Dimensions | 24cm |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Not For Loan | Camp Road Library | Camp Road Library | 06/04/2015 | CR/658.8'12 TSC | 44948 | 06/04/2015 | 06/04/2015 | Books |