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Hospitality and restaurant management : competency guide / National Restaurant Association Educational Foundation.

Contributor(s): Material type: TextTextSeries: NRAEF ManageFirst programPublication details: Upper Saddle River, N.J. : Pearson/Prentice Hall, c2007.Description: xii, 257 p. : col. ill., col. map ; 28 cmISBN:
  • 0132283808 (pbk.)
Other title:
  • At head of title: NRAEF ManageFirst
Subject(s): DDC classification:
  • 647.94'068
LOC classification:
  • TX911.3.M27 H6225 2007
Contents:
The dynamics of leadership in the hospitality and restaurant industry -- Goal setting in the hospitality and restaurant industry -- Communicating effectively as a leader and manager -- Managing compensation -- Managing terminations -- Motivation and employee development -- Win-win scheduling practices -- Teamwork in the foodservice and hospitality workplace -- Dimensions of problem solving -- Planning and conducting effective meeting.
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"A core credential topic of the NRAEF certificate program"--Cover.

Includes index.

The dynamics of leadership in the hospitality and restaurant industry -- Goal setting in the hospitality and restaurant industry -- Communicating effectively as a leader and manager -- Managing compensation -- Managing terminations -- Motivation and employee development -- Win-win scheduling practices -- Teamwork in the foodservice and hospitality workplace -- Dimensions of problem solving -- Planning and conducting effective meeting.

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