Service quality in hospitality organizations / edited by Michael D. Olsen, Richard Teare, Evert Gummrsson

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Material type: Text

TextPublication details: London : Cassell, 1996Description: xii, 316 p. : ill. ; 25 cmISBN:

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Holdings
Item type	Current library	Call number	Status	Barcode
Circ Books	Wesley Powell Learning Resource Centre	647.94 / SER (Browse shelf(Opens below))	Available	47945
Circ Books	Wesley Powell Learning Resource Centre	647.94 / SER (Browse shelf(Opens below))	Available	47946

Includes index.

Includes bibliographic references and index

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A. WESLEY POWELL LEARNING RESOURCE CENTRE (WPLRC)