Includes bibliographical references (p. 484-537) and indexes.

Introduction to management and organizations -- Management history -- Organizational culture and environment -- Managing in a global environment -- Social responsibility and managerial ethics -- Managers as decision makers -- Foundations of planning -- Strategic management -- Organizational structure and design -- Managing human resources -- Managing teams -- Managing change and innovation -- Understanding individual behavior -- Managers and communication -- Motivating employees -- Managers as leaders -- Introduction to controlling -- Managing operations.