Meeting customer needs / Ian Smith.
Material type:
TextSeries: Chartered Management Institute seriesPublication details: Oxford : Butterworth/Heinemann ; c2003.Edition: 3rd edDescription: xiii, 218 p. : ill. ; 25 cmISBN: - 075065984X (pbk.)
- 658.8 22
| Item type | Current library | Call number | Status | Barcode | |
|---|---|---|---|---|---|
Books
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Wesley Powell Learning Resource Centre | RBC/658.8 SMI (Browse shelf(Opens below)) | Not For Loan | 35202 |
Previous ed.: 1997.
Includes bibliographical references and index.
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