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	1.	Image from Coce Image from OpenLibrary	The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers / Peggy Carlaw, Vasudha Kathleen Deming. by Carlaw, Peggy Deming, Vasudha Kathleen Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, c1999 Other title: Customer service training games Online resources: Contributor biographical information Table of contents Publisher description Availability: Items available for reference: Wesley Powell Learning Resource Centre: Not For Loan (1)Call number: RBC/658.8 CAR (45226). Found in Open Library: Save to lists Add to cart (remove)
	2.	Image from Coce Image from OpenLibrary	The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers / Peggy Carlaw, Vasudha Kathleen Deming. by Carlaw, Peggy Deming, Vasudha Kathleen Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, c1999 Other title: Customer service training games Online resources: Contributor biographical information Table of contents Publisher description Availability: Items available for reference: Wesley Powell Learning Resource Centre: Not For Loan (1)Call number: RBC/658.8 CAR. Found in Open Library: Save to lists Add to cart (remove)

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